De Lemon Grove Hotel takes the lead with new business strategies.
2 min read
The management of De Lemon Grove Hotel, a new hospitality business in Umuaka Njaba LGA Imo State which went into operations in December 2024, has introduced new business strategies in order to woo customers and maintain its high standards service delivery and customer- friendly relationships. Hints gathered by Umuaka Times reporters who paid an official visit at the big hotel last week confirmed that the hotel has positioned itself properly to lead hotel businesses with the Njaba LGA and other nearby local councils.
According to highly dependable sources that spoke with Umuaka Times during the official visit, the hotel is now operating with highly skilled workers who have undergone various trainings in order to fit in to the modern demands of hotel business.
Indications that emerged from the hotel during the visit also confirmed that laundry and haircut services have also been repositioned in order to accommodate the demands of the highly competent customers of the hotel. Umuaka Times also gathered that the hotel has created a formidable whatsapp group for its fun customers as well as service providers known as De Lemon Grovers Club.
The Lemon Grovers Club Umuaka Times gathered, will serve as an x-ray for the patrons of the hotel to interact and examine on the issues and activities of the hotel for prudency and efficient services and entertainments.
The hotel also created a pocket friendly program for those who wish to hold their birthday celebrations and other events; Umuaka Times gathered that such customers can get a portion of the hotel free of charge to host their events while they will buy all their drinks, water etc from the hotel.
On security and protection of her numerous customers’ valuables, De Lemon Grove has expanded its CCTV network to cover all corners of the hotel that needed to be covered. These include activities going on outside the hotel premises.
On the act of illegality such as fighting, smoking of drugs and unnecessary stubbornness by some customers, the management of the hotel reported to Umuaka Times that any customer caught doing any of the above will instantly be handed over to the police for further investigations and subsequent actions.
From the observations of Umuaka Times reporters, De Lemon Grove Hotel has not only come to occupy but to lead and advance the cause of hotel services and hospitality in Umuaka, Njaba LGA Imo State.
